Questions and objections
Straight answers
The honest version of the conversations we have most often. If your question is not here, ask us directly.
Frequently asked questions
I already installed an accessibility widget. Am I covered?
Overlays and widgets have not reduced lawsuits, and the leading vendor paid a $1 million FTC settlement over its compliance marketing. Plaintiffs still sue sites that have them. Real protection is code-level, which is what we do.My site looks fine to me. Why would I be at risk?
Accessibility issues are mostly invisible to a sighted user with a mouse. The problems show up for screen reader and keyboard users, which is exactly who plaintiffs represent and what automated scanners detect.I'm online-only. Am I even at risk?
In California, online-only businesses without a physical location have a real defense under case law (Martinez v. Cot'n Wash). Businesses with a storefront generally do not. If you are online-only, we will tell you honestly rather than sell you something you may not need.Isn't this expensive?
Compare it to the alternative. A typical lawsuit runs $45,000 to $75,000 all in, and California's statutory floor is $4,000 per violation plus the plaintiff's attorney fees. Proactive work is a fraction of that.Can you promise I won't get sued?
No, and no one honest can. We make your site harder to target and give you a documented record if anyone ever does. Guarantee language is exactly what the FTC penalized an overlay vendor for.Which platforms do you work on?
Squarespace and WordPress are our lead platforms, because fixes cascade through shared templates. Custom codebases are possible with repository access from you, quoted separately.Do you handle e-commerce checkouts or PDFs?
Those fall outside the flat bundle because they are scope-eaters, but we can take them on as separately quoted work. The flat price stays honest by holding a clear boundary.Is this legal advice?
No. We are not a law firm and nothing on this site is legal advice. We reduce risk and document the work. For specific legal questions, or any demand letter you receive, talk to a qualified attorney.